
OUR STANDARDS

We always provide you and your fur baby with our best!
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If your fur baby is matted...
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He/she may HAVE to be shaved.
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We MAY or MAY NOT be able to save hair in places and will always communicate this.
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We WILL NOT put your fur baby through pain to demat them.
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Your fur baby can act strange after being shaved (if not used to it).
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Your fur baby may have sensitive skin issues in results to the matting; we will always communicate this.
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​​​If your fur baby is a senior...
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He/she may need breaks, and this can make their stay with us longer.
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We WILL NOT force your fur baby to do anything if they are getting stressed/upset.
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We will all (your fur baby included) do the best we can and hope there is no senior pup beauty pageant!
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If your fur baby is a puppy...
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we recommend starting visits to the spa at 8-10 weeks old (with puppy shots).
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we always start with the pampered puppy trim package (introductory package as long as your fur baby isn't matted).
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we will not force your puppy to do big dog things they aren't used to; it is our job to teach them the process so they're comfortable and happy.
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​Grooming your kitty cat...
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We DO NOT sedate our cats.
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We prefer not to shave most cats, if possible, but we understand sometimes they have to be shaved for different reasons, some of which we may have different solutions.
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If your kitty is a senior, we WILL NOT force your senior cat to do anything stressful or traumatizing.
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we will always give the best grooming advice/suggestions for each cat customer we have.
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Our number one priority is your fur baby's health and safety.